Overview
- Analyzing the documents provided by the Knowledge Base team
- Performing database testing with SQL queries
- Experienced in handling issues reported on high severity level.
- Troubleshooting issues in minimum time with higher efficiency.
- Maintaining the Log history and issue details for further reference
- Coordinating with Onsite team
- Analyzed the changes needed and also the risks involved at every change that was being done.
- Work on Remedy Tickets for Release
All the best! - 
