Overview
What you will do:
- Handle all customer and vendor escalations
- Troubleshooting day-to-day vendor/customer issues
- Work closely with Business Development & Operations team on vendor onboarding
- Act as a communication link between the customer and the particular seller transacting on the platform
- Training and management of new team members as the Customer & Vendor Experience Team expand in coming months.
What You Would be getting
- An opportunity to make a big business impact to a super-fast growing company
- An opportunity to join a small team that will expand very rapidly in the coming months with external funding.
- Ownership/independence at early stage of career
- An environment to hone on multi-faceted business skills
Skills you need:
- Clear communication through all customer service channels
- Strong enthusiasm for lifestyle ( clothing, jewellery, shoes, bags) shopping and market
- You love fashion and the latest trends.
- You are fluent in Written and Verbal Communication in Both English & Hindi.
Qualification:
- Graduate in any field.
- 0-2 years of prior work experience.
Compensation & Perks:
- Best in Industry for the right candidate.
- High growth potential as the company will be expanding very rapidly
- 0-2 years of B2B/B2C customer care/business development/relationship management experience will be a huge bonus
Please note: The position is open only for female candidates
All the best! - 
