Overview
Customer care executive (Air & Sea Import)
Experience : Since March 2014 November 2014.
Job Profile : Handle Air & Sea both shipments (Import & Export)
Handle D/o collection, and receive Debit notes from shipping lines, handle LCL and FCL shipments over telecom and mails.
To make debit notes, credit notes of the reputed clients
To Follow up with Shipping Lines for IGM Details and debit notes through mails & phone, To take confirmation of B/L surrendered or seaway bill
from shipping lines and All time support to customers for the details of their shipments through mails & phone,
Roles and skills we seek in our hiring process :-
Customer Care ExecutiveCustomer Care AssociateTelecalling
